Business Process Workshop
- Agree on project scope.
- Sign off Operational Functional Specification (OFS).
- Schedule project resources.
Once the Operational Functional Specification has been signed off by both parties the configuration of the system can commence.
The Microlistics development team load and create the application operating environments and map any required interfaces with host systems, ERP, Materials Handling Equipment or Transport Applications.
The purpose built system is then rigorously tested by the Microlistics QA team before being deployed onsite.
- System Configuration.
- Interface Mapping.
- Quality Assurance testing.
System Acceptance & Training
Once the WMS has been deployed onsite, training of key project personnel can commence.
A team of WMS Champions are given super user training enabling them to manage all daily system and operational tasks.
At the completion of the super user training, User Acceptance Testing is conducted by the client team to verify that the application functions as described in the Operational Functional Specification.
This WMS Champion team will also undertake Train-the-Trainer courses and build documentation that will help the end users to learn the new functionality before go live.
- User Training
- User Acceptance Testing
- Data Cleansing
At the completion of User Acceptance Testing the end user training begins. The final data tables are cleaned up to prepare for migration into the live environment.
A Go Live checklist is developed to check off all outstanding tasks remaining and a readiness review is conducted with a “go or no-go” outcome to ensure all relevant parties are prepared to Go Live.
The Go Live cutover to the WMS is typically conducted over a weekend or during a quiet period when the business can afford to pause for a stocktake or system switch. The Microlistics Implementation team is beefed up on these days to ensure a smooth transition with extra hand holding and change management practices.
- Readiness review.
- Data migration.
- System Cutover.
- On Site Support.
- Handover to Help Desk.
- Final Review
As part of any Warehouse Management System project implementation, a dedicated Project Manager is appointed to manage the project over the entire implementation period. Using computer based management tools and in consultation with client staff, a detailed project plan is developed by the Project Manager. Along with the Operational Functional Specification, the plan becomes the principal medium for monitoring and controlling all aspects of the Microlistics Warehouse Management System Project.
Additionally, the plan forms the basis for regular management reporting and visibility to all parties during the life of the project to allow a full audit and traceability.
Control and reporting of progress are maintained via regular project reviews and status reports at which a client representative typically controls and the Microlistics’ Project Manager takes a reporting role. Depending on the size of the project and the scope, a regular steering committee meeting may also be required.
One or more implementers will be allocated to assist with the implementation project. Microlistics implementers have extensive warehousing experience, as well as a high level of technical skills. They are adept at assisting client staff through the changing processes involved in new system implementations. Microlistics implementers deliver both theoretical and hands on training to client personnel. Additionally, the on-site implementer delivers close assistance and guidance throughout the implementation process, which includes installation, testing, training and support.
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