Training and Change Management

Key Areas of Change Management

  • Analyse the needs of the business and ensure the benefits of the WMS are known before implementation.
  • Ensuring that all levels of the business, from the RF operator to senior management are ready to implement and understand the benefits of the WMS.
  • Identifying and working to ensure communication continues to occur in accordance with the Microlistics Warehouse Management System strategy.
  • Delivering personalised training to individual staff members based on a needs analysis and new system requirements.
  • Creating training documentation and implementation guides to help staff implement an effective change management strategy.
  • Identifying key staff members to become “champions” and/or coaches in various aspects of the Microlistics Warehouse Management System in the longer term.
  • Providing on the job coaching in Microlistics Warehouse Management System processes, techniques and tools to key staff.

This approach is the result of extensive analysis of previous implementations and is constantly reviewed and updated.

This methodology is used by the Microlistics WMS project team, Customer Management and Human Resources as a guide for implementing training and coaching.

Skills acquired from:

The strategy above is based on the skill acquisition metrics which indicate that the following is true:

Formal Training


Workshop Participation


on the Job Experience.


How can we help you

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Global Locations


Microlistics Australia
13 York Street 
 Victoria 3205, AUSTRALIA
Tel : +61 3 9326 7422
Fax: +61 3 9326 7588
Australia Help Desk / Support
Tel: +61 3 9686 1747


Microlistics Incorporated
Fifth Street Towers
100 South Fifth Street, Suite 1900 
Minneapolis, MN 55402
Tel : 612 888 9650
Fax: 612 888 9660
USA Help Desk / Support
Tel: 800 340 2507 (Toll Free)

Middle East

Microlistics Middle East
PO Box 120288
Sharjah, UAE
Tel: +971 55 105 8053
UAE Help Desk / Support
Tel: 800 035 703 249


Microlistics Indonesia
Tower 1 – 32E
Letjen S. Parman Kav. 21
Jakarta Barat 11470
Tel : +62 813 8999 2266


Microlistics Thailand
180/64 Moo 5 Tumbol Bang-la-mung
Sukhumvit Road, Bang-la-mung
Chonburi 20150

Tel : +668 6998 3214